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QImaging 相机保险计划

Performance Assurance Seal

QImaging 的目标是超过您的预期。您所购买的任一款 QImaging 产品,都通过了我们 高标准的质量控制体系的检测,并享有业内最好的保修计划。 甚至是我们销售的演示相机 也包含和新机相同的质保政策。

标准保障计划

每部QImaging相机在购买时都附有一份标准保修计划。自购买日起可享受至少整整两年年的免费零部件更换及人工服务。此标准保修计划适用于新购设备和翻新设备。

延长保障计划

延长保障计划价格合理,并且很方便购买。除了标准的保障计划外,对所以相机产品,用户还可以购买额外的延长保障计划。延长的保障计划同样包含了配件和人工,我们现在有延长三年的计划供选择。

如果您从 QImaging 购买了延长保障计划,我们承诺会在最短时间内对您的问题做出响应,最大限度缩短您的停机时间。

QImaging 同时也提供在线和现场使用培训。这些培训可以帮助您快速熟悉并有效地使用您的新相机。

如需了解QImaging延长保障计划的详细信息,请联系您的成像专家。

服务公告

QImaging 技术支持通知

目前没有可用的通知。

计算机规格(QITube)

作为 QImaging 的在线视频资源,QITube 包含了关于各种相机和软件的视频,一步一步的指导如何使用。

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QImaging 视频教程

QImaging 技术支持视频入口 如您要获取 Photometrics 或者 Mediacy 产品相关信息及技术支持,请点击这里 您也可以在优酷,搜索用户roper_china来找到我们。

推荐电脑

Retiga 3000 and 6000 USB 2.0 Hardware Notice

To ensure compatibility with the most current and advanced computer platforms and operating systems, QImaging tests its cameras with a variety of computers to ensure best compatibility and performance.

The following outlines QImaging's recommendations based on recent tests and customer experiences. Also provided are computers that are not recommended with QImaging cameras.

Computer Recommendations for QImaging Cameras

Recommended Computers

Dell Computers

QImaging has found the following Dell products provide high reliability for microscopy computer systems:

  • Precision
  • XPS
  • Alienware

Computers Not Recommended

Dell Computers

QImaging recommends avoiding these "budget" Dell models due to consistent use of low-performance parts:

  • Optiplex
  • Vostro

Gateway Computers

QImaging recommends avoiding Gateway computers for use as high performance microscopy workstations. In general customers have experienced both stability and high speed acquisition issues on a regular basis.

建议电脑规格

optiMOS sCMOS 相机:

  • Operating Systems
    • Windows 7 (64 比特)
    • Windows 8 (64 比特)
  • CPU/Processor
    • ≥ 3.0GHz Intel processor:
      • Xeon
      • Core i7
  • Memory
    • ≥ 8GB RAM, 1600MHz DDR3 Non-ECC
  • Boot Drive
    • ≥ 250GB serial ATA (SATA) HDD
  • Graphics Card
    • ≥ 256MB slot-based ATI/NVIDIA video graphics card (i.e., not an "onboard/integrated graphics" adapter)
  • Power Supply
    • ≥ 600W power supply
  • Miscellaneous
    • Minimum of one (1) USB drive or internet access to install the driver
    • Minimum of one (1) available PCIex4 slot

All other QImaging cameras:

  • Operating Systems
    • Windows 7 (32/64 bit)
    • Windows 8 (32/64 bit)
  • CPU/Processor
    • ≥ 2.0GHz Intel processor:
      • Xeon
      • Core i5
      • Core i7
  • Memory
    • ≥ 4GB RAM
  • Boot Drive
    • ≥ 250GB serial ATA (SATA) HDD
  • Graphics Card
    • ≥ 256MB slot-based ATI/NVIDIA video graphics card (i.e., not an "onboard/integrated graphics" adapter)
  • Power Supply
    • ≥ 600W power supply
  • Miscellaneous
    • Minimum of one (1) USB drive or internet access to install the driver
    • Minimum of one (1) available PCIe slot

Additional information for users with laptops

Note: The notebook/laptop editions of these processors are inferior to their desktop counterparts and are not guaranteed the same performance.

Furthermore, all Core i3 processors have a small onboard cache and an integrated graphics adapter- these two factors combined yield poor streaming performance for real-time devices like QImaging's scientific cameras. As a result, Core i3 processors are not recommended.

产品注册

注册的用户将会收到技术支持、产品维护和更新、升级的相关信息。

为您提供的信息将也会被使用余改进技术支持、升级更新、和新产品的开发,QImaging绝对不会出售或者转让您提供的信息。

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QImaging 操作手册

提供全部所有的QImaging的产品手册,方便下载以及浏览.

PDF files require Adobe Acrobat Reader. Download Free Here.

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